Policy Page

The first thing to remember about pottery is that it is made of clay. While clay has been used since the civilization of man - it is breakable. However, we still use pottery that is 20 to 30 years old. With care and proper use, you can enjoy your pottery for years too.
With proper usage, we will replace your pottery if it cracks within the first few uses. (Dropping it doesn't count.) Finally, we still get asked about lead content. In over 30 years of working in pottery, we don't know of anyone in the U.S. using lead glazes. We mix our own glazes and would not risk contaminating ourselves, our employees, or our valuable customers. We love our work and like talking about it. If you have other questions, please feel free to contact us by phone at (573) 221-6960 or by email at info@ayerspottery.com.
Tips to help you enjoy your pottery:
• Treat pottery with care. Don't bang against granite counter-tops nor when loading dishwashers or storing in cabinets.
• The biggest pottery stressor is temperature extremes. Never put anything frozen on pottery to heat in oven! Never put cold pottery from fridge to hot oven. Always start at room temperature.
• Our soup and regular mugs are microwave and dishwasher safe. As for our other products we prefer you not place them in the microwave but they are oven and dishwasher safe!
It is VERY important to understand that broken pottery is SHARP!